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Payment and returns

Payment information

PayPal is the accepted method of payment. We use PayPal to protect our transactions and customer credit card information. Wholesale customers may use either PayPal or a bank wire transfer. Most major credit cards are accepted. We do not store any customer information submitted during checkout.

Returns and Refund

If the item doesn’t meet your requirements you can return it for refund or replacement within 14 days after receiving it.

Please keep in mind - we do not except the returns of engraved items.

Please note that in this case buyer pays the return shipping. If you decide to return the item, it should be unused and undamaged.

If you decide to return the product, please contact us via info@bronze-dog.comMake sure to leave your name, address and order number.